Benefits for a better you – Australia
Medical and dental? Retirement savings? Perks? Whatever you’re looking for, Klaviyo has the benefits and resources to support your and your family’s everchanging needs.
Who is eligible?
Your health
Better health? Own it. Live your life to the fullest with benefits and resources that support your overall wellbeing.
Medical
Klaviyo offers comprehensive private medical insurance, including dental and optical care, through Medibank for all our employees in Australia. You can also enrol eligible family members. You’re immediately eligible for coverage, and your previous medical history is disregarded.
How much you pay
The percentage that you and Klaviyo cover for you and any enrolled dependants is:
- Employees: Klaviyo pays 100% of the monthly premium.
- Spouse: Klaviyo pays 90% of the monthly premium; you pay 10%.
- Children: Klaviyo pays 90% of the monthly premium; you pay 10%.
The amount you pay is through payroll deductions.
What’s covered
- Comprehensive hospital and inpatient cover, including accommodation, emergency ambulance, hospital support home nursing, and GP advice line 24/7 health advice line
- Dental care (includes general preventive and major dental services)
- Optical
- Physio, chiro, osteo, and podiatry
- Aids and appliances
- Mental health
Modern Health
As part of our continued efforts to make Klaviyo a remarkable place to work and allow you to feel like you can bring your whole self to Klaviyo, we’re introducing Modern Health as a new employee benefit for all Klaviyos and their families.
Modern Health is a wellness platform that makes it simple for you to access personalised care for life’s ups and downs—whether at work, home, or in your relationships. When you log in to Modern Health for the first time, you’ll answer a few questions about your wellbeing* and then be thoughtfully guided to resources that align with your specific needs and preferences.
Watch this brief video about Modern Health to learn how to access care.
How can Modern Health benefit you?
- Personalised support: Receive support in the areas that matter to you—whether that’s stress and anxiety, burnout, parenting, work performance, relationships, challenging life events, finances, and more.
- Mental resilience: Gain clarity on how to navigate challenges in your life, create healthy habits, build confidence, and improve your overall mental wellbeing.
- Community: Find group support sessions designed to be safe spaces to listen, share, and learn with others.
What’s included
- Eight one-to-one sessions per year with a certified mental health professional or a financial wellbeing coach
- Eight one-to-one sessions per year with a licensed clinical therapist in your country (with a guarantee of scheduling an appointment within two business days). This service is free to Klaviyos enrolled in our medical plan. It will not affect your access to mental healthcare—including clinical therapy—through your medical plan.
- Unlimited group support sessions (Circles)
- A library of guided meditations and self-paced digital courses
- Personalised and specialised work-life support for you and your whole family, including (but not limited to) people leader services, therapy for minors, ADHD coaching, couples counselling, eldercare, parenting, and caregiving
- Ongoing wellbeing assessments to track your wellbeing over time
Once registered, you can download the mobile app if you prefer to access services.
All employees should have the Modern Health app in their Okta dashboard, and all new hires will receive a welcome email before the end of their first week to register! Once registered, you can download the mobile app if you prefer to access that way as well!
* This data will be processed under each country’s relevant data protection regulation (such as HIPAA and GDPR, for example).
Your money
More money? Love it. Saving for your retirement provides you with financial security for your future.
Superannuation
Planning for and keeping track of the income you’ll have for the future starts now, with Klaviyo and you. With Klaviyo’s superannuation fund, through AustralianSuper, both Klaviyo and you can contribute towards your retirement.
Klaviyo contributes an amount equal to 10.5% of your pay to your superannuation. You also can contribute a percentage of your pay to the fund. Plus, you decide how to invest Klaviyo’s and your contributions.
Life insurance
All Klaviyos working in Australia are automatically covered under our group life insurance scheme through Zurich Life.
This cover pays your designated beneficiaries a lump-sum payment in the event of your death or total and permanent disability. The benefit amount is 3 times your salary (capped at AUD 750,000).
Income protection
Group income protection provides you with financial support if you’re unable to work due to an illness or injury. After a 90-day waiting period, you’ll receive 75% of your salary (capped at AUD 10,000 per month) for up to 2 years.
Need more information? Contact Gallagher directly:
- Matthew Kennedy: 0419 346 423 or matthew.kennedy@ajg.com.au
- Tania Rosa: tania.rosa@ajg.com.au
Your perks
More perks? Yes, please. Your health and your money are important to living your best life, but so are these added Klaviyo benefits.
Discover your perks
From paid holidays to reimbursements, we’ve got the perks to meet your needs and fit your lifestyle.
2023 holidays
Learning reimbursement and books program
Always learning? Get reimbursed. Klaviyos are always learning—and always trying to become better teammates, managers, subject-matter experts, and all-around humans. We want to reward you for that!
Learning for your lifestyle
Klaviyo reimburses you up to AUD 4,250 annually for learning and training expenses: building skills that will make you successful in your current role or in future roles at Klaviyo. We are happy to announce that you can use this benefit for personal learning as well, effective with the transition to Forma. This benefit perk will be reimbursed through Forma in 2023.
Klaviyo Books Program
Our always-learning value extends beyond the typical workday. Whether you’re relaxing with a novel, reading about technology, or learning more about social justice, you can be reimbursed for the books you buy. If you’re better off for having read it or listened to it, we’ll pay for it. This benefit perk will be reimbursed through Forma in 2023.
Working remotely
New work-from-home Klaviyos are reimbursed AUD 700 (through Forma in 2023) within the first 6 months of employment for the purchase of tools and equipment they need to be effective while working remotely. Chat about your needs with your manager before purchasing supplies.
Commuter benefits
Wellness reimbursement
Review the wellness reimbursement policy for complete details.
Claim your cash
Here’s a recap of how much Klaviyo will reimburse you for eligible expenses for each program within Forma. Any unused funds will be forfeited at the end of the applicable period noted below. Policies that detail eligible expenses, claim submission, and reimbursement details can all be found directly within the Forma platform.
Forma wallet
* Don’t fret! Books are still unlimited—if you go over the AUD 200 monthly limit, we’ll add more funds to your wallet! Email HR@klaviyo.com if you need additional funds added to your wallet.
How to submit a claim
After 1 January 2023, if you pay out of pocket for an eligible expense, you may choose to submit a reimbursement claim through the Forma portal.
Important notes:
- Please make sure that your item name, purchase date, and purchase amount are visible on the receipt. If this information is not visible, your claim will be rejected. If available, please also have your name on the receipt.
- For purchases made in apps such as Venmo and PayPal or online courses with recurring charges, please submit a screenshot or print screen of the charge and payment.
- Purchases made prior to 1 January 2023 will continue to be reimbursed through Concur and must be submitted before 31 March 2023. Claims incurred in 2022 that are not submitted before 31 March 2023 will not be reimbursed. Please review the T&E wiki for policy details.
To determine where to submit your reimbursement, follow the flow chart below:
Don’t forget!
You can use the Forma app to easily upload receipts and submit claims.
Accessing Forma
You can access Forma with the Okta tile on your dashboard. If you are missing the tile, please email IT@klaviyo.com. If you’re enrolling for the first time, please use your Klaviyo email address.
How to add your personal card
We recommend adding your personal credit card information to Forma’s portal. If an item from the store exceeds your available Klaviyo-funded balance, you can pay the difference using your credit card and still enjoy the discount.
Log on to Forma’s portal through Okta. Under Account Settings, select Payments and navigate to Link Card. Enter your personal credit card information to supplement purchases that cost more than the amount you have in your account.
Note: If you do not add a personal card to your Forma account, purchases larger than your stipend amount will be rejected.
When can I expect my reimbursement?
Where should I go with questions?
Remember: Any claims incurred in 2022 will be reimbursed through Concur. Any questions pertaining to 2022 claims should be directed to Klaviyo’s Travel & Expense team by emailing travel.expense@klaviyo.com.
